Effective Date:

July 1, 2024

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Queen City LunchBox website and services. By accessing our site and placing orders, you agree to these Terms.

2. Orders and Payments

All orders are subject to availability and confirmation of the order price. Payments must be made through the methods specified on our website. Prices and availability are subject to change without notice.

3. Delivery

We deliver within designated areas in Charlotte, NC, during specified hours. While we strive for timely deliveries, we are not liable for delays caused by factors outside our control.

4. Cancellations and Refunds

Orders can be canceled or modified up to 48 hours before the scheduled delivery. Refunds are issued at our discretion, depending on the circumstances.

5. Use of Website

You agree to use our website for lawful purposes only. Unauthorized use of our site, including but not limited to hacking, transmitting viruses, or spamming, is prohibited.

6. Intellectual Property

All content on our website, including text, images, and logos, is the property of Queen City LunchBox or its licensors. You may not reproduce, distribute, or use any content without our written consent.

7. Limitation of Liability

Queen City LunchBox is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the amount paid for the services in question.

8. Changes to Terms

We may update these Terms from time to time. Continued use of our website or services after changes are made constitutes your acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of North Carolina. Any disputes arising from these Terms shall be resolved in the courts of Mecklenburg County, NC.

10. Contact Information

For any questions or concerns about these Terms, please contact us at:

Email: queencitylunchbox@gmail.com

Phone: (980) 998-0323

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

11. Newsletter and Promotional Emails

If you subscribe to our newsletter or SMS/MMS messaging, we will use your phone number/email address to send you updates, special offers, and other promotional content. You may opt out at any time by clicking the "unsubscribe" link in any of our emails or by contacting us directly. You may opt out of SMS/MMS messaging at anytime by replying "Stop" and you will be added to our Do Not Disturb list.